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Disappointed with Democracy: Canadians Speak Out on Barriers to Political Participation

The university students sitting around the table at the Citizens’ Academy in Ottawa have never met before, but you wouldn’t know it from all the laughter. After the facilitator starts the meeting, all the students are asked to identify themselves and a social or political issue that concerns them. The students have a wide range of issues on their minds — rising tuition costs, international development, job security and employment.  

The last person to introduce herself is Lisa (participants names have been changed). She says she is concerned about the environment, then she laughs. “Really? Or you’re kidding?” the facilitator asks. “Really,” she says seriously, “I’ve written letters to the prime minister about it.”

As a child, Lisa tells the group, she travelled to Quebec and came across an old pulp factory emitting a terrible smell. When she expressed concern, her mother suggested she write to someone about it, so she did. Now, almost a decade later, she has written to three successive prime ministers about specific environmental concerns, and has yet to receive an answer that satisfies her.

“The responses I got back were just, ‘Oh we’re trying,’ ” she said. “One time they sent me a picture of themselves and a pin.”[view:in_this_series=block_1]

It has been a few years since Lisa tried contacting a government official. When asked if she ever would again she says, “I would, but it makes no difference.”

Lisa told her story at one of a series of conversations hosted by Samara, the non-partisan charity I founded in 2009 that is dedicated to increasing political participation in Canada.

In 2013, in partnership with a range of non-profit community groups, Samara conducted a first phase of facilitated discussions with nearly 200 Canadians from Newfoundland to British Columbia in an effort to understand their experiences with politics and the barriers they face to political participation. We call these discussions Democracy Talks, and from stories like Lisa’s we are learning a lot about what needs to be done to inspire more active citizenship in Canada.

The Power of Conversation

The health of a democracy depends on citizen engagement, which can take several forms. Citizens can engage with each other around public issues, as they do in many nonprofit community groups.  They may – as individuals or as groups – seek opportunities to share their views with their elected officials or public servants. But perhaps the most direct measure of citizen engagement is voter turnout.

Voter turnout in Canada has been sliding for a generation; the 2011 federal election saw the third-lowest turnout in Canadian history. Furthermore, Samara’s most recent public polling shows satisfaction with Canadian democracy is at an all-time low — in Samara’s fourth democracy report, only 55 per cent of Canadians reported being satisfied with the way our democracy is working. (*This paragraph has been corrected. The original story said that 65 per cent of Canadians reported being dissatisfied with the way democracy is working.)

These troubling indicators of the health of Canadian democracy led us at Samara to develop the Democracy Talks program. The premise of Democracy Talks is that there is a meaningful correlation between citizens’ engagement with each other on public issues and their political participation.

The challenge for Samara and other nonprofits that hope to increase political participation is that only 40 per cent of Canadians report they have even discussed a societal or political issue in person or on the phone in the last year. Only 42 per cent of Canadians reported discussing politics online in any way.

Democracy Talks is designed to encourage political participation by extending an invitation to talk about politics in an approachable, non-partisan space. Participants do not need to have a deep understanding of political parties or the political system to join in the conversation. They need only bring their personal experiences with the political system and their ideas for improving it. During this past year, Samara’s efforts were targeted at three demographic groups: university students, low-income youth and new Canadians. The one thing all of these groups have in common is that they’ve recently gained the right to vote.

For many participants, Samara’s facilitated discussions were the first time they had ever been asked to share their views on politics, to think critically about their relationship to MPs and political parties or to imagine what their role in Canada’s democracy could be. During the discussions, participants were asked about their personal experiences with politics and barriers to participation. They were asked for their advice on how to engage new voters like themselves.

Is Being ‘Political’ Un-Canadian?

The barriers that the new voter participants in Democracy Talks identified were at some times simple and at others surprising.

One topic that came up again and again in conversations with newcomers was the lack of civics education provided during the settlement process. One of the participants noted that her “Discover Canada” guide actually contained the same number of paragraphs on beavers as it did on political participation.

University students echoed newcomers’ concerns about their limited civics education. One student in Hamilton told us that her high school civics classes left her thinking citizens’ role in the system was “as voters and not much else.” Their uninspiring civics educations, combined with observations that political conversations are considered impolite in Canada, led both new Canadians and students to infer that “being political” just doesn’t seem like something Canadians value. As a result, there is little social encouragement, let alone pressure, to participate.

Another recurring theme in the discussions was participants’ frustration with the political process, and a general feeling that engaging with politicians is ineffective.

A number of participants in the groups of low-income youth and newcomers said they felt that not only were political powers unresponsive, but actively working against their interests.

One young participant poignantly stated: “I think, when you look at society, for example, the laws, the tax breaks for the big guys, [it] reflects who is important to the government and who is not important… They know about the problems the poor people face, but do they care?  If they did, we would see it.”

Those who felt that the political power deck was stacked against them seemed to feel it was a waste of time to even try influencing political decisions.

Is The Problem Apathy or a Broken System?

In general, participants expressed little faith in the political system, and found few incentives to get involved. While many pundits explain disengagement as apathy, Samara’s work with new voter communities suggests that declining political engagement is, at least in part, based on rational assessments of a political system that has provided citizens with concrete and disappointing experiences of politics.

Without a clear starting point or a friendly face to show them how to get involved, it is unlikely new voters facing these barriers will take steps to participate politically on their own. That is a problem that should concern all Canadians. Every voice that is absent from the political process ultimately lessens the legitimacy of Canada’s representative democracy.

Alison Loat is the executive director and co-founder of Samara, a charitable organization dedicated to increasing political participation in Canada. Find out more about Democracy Talks online or contact John Beebe at john.beebe@samaracanada.com.

This article originally appeared in The Philanthropist.

Up next in this series: Do Non-Profits Hold the Key to Political Participation in Canada?

Image Credit: Zack Embree

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Another year of keeping a close watch
Here at The Narwhal, we don’t use profit, awards or pageviews to measure success. The thing that matters most is real-world impact — evidence that our reporting influenced citizens to hold power to account and pushed policymakers to do better.

And in 2024, our stories were raised in parliaments across the country and cited by citizens in their petitions and letters to politicians.

In Alberta, our reporting revealed Premier Danielle Smith made false statements about the controversial renewables pause. In Manitoba, we proved that officials failed to formally inspect a leaky pipeline for years. And our investigations on a leaked recording of TC Energy executives were called “the most important Canadian political story of the year.”

As the year draws to a close, we’d like to thank you for paying attention. And if you’re able to donate anything at all to help us keep doing this work in 2025 — which will bring a whole lot we can’t predict — thank you so very much.

Will you help us hold the powerful accountable in the year to come by giving what you can today?

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